AVG has a virus

Viruses & Threats
3

Hello John, 

We are sorry for the inconvenience caused. We will check and help you to resolve it. We understand that you are not getting repair option for AVG Internet Security instead of its completely removed from your device. 

Please provide the following information to help you better :

1. How do you confirm that your device has virus?
2. Let us know the reason why you wish to repair AVG Internet Security?
3. Confirm the version of operating system installed in your device.
4. Have you tried to reinstall AVG Internet Security?

We look forward for your response.

1

One set of instructions to repair said to unistall avg first and wait for repair to display. The avg Internet was removed but no repair message displayed after a long wait.

2

Hello John, 

We are sorry for the inconvenience caused. We will check and help you to resolve it. We understand that you are not getting repair option for AVG Internet Security instead of its completely removed from your device. 

Please provide the following information to help you better :

1. How do you confirm that your device has virus?
2. Let us know the reason why you wish to repair AVG Internet Security?
3. Confirm the version of operating system installed in your device.
4. Have you tried to reinstall AVG Internet Security?

We look forward for your response.