AVG has banned my own access to my word docs

Hi Tracey,

We're glad to look into this & help you.
From your description, it seems that you've blocked Word app from accessing the files which are protected through AVG shields.
You'll be able to manage the blocked/allowed apps as mentioned in this article. Please remove Word from blocked list & let us know if it helps.

Last week I got a pop up security through AVG to limit access to my word docs, now I'm locked out. Not good because these are my word docs and I'm the only user!

When I try to access some of the word documents I have saved on my C drive, I now get this message :
" Word cannnot open the document: user does not have access privileges."  
How do I regain access?????

Hi Tracey,

We're glad to look into this & help you.
From your description, it seems that you've blocked Word app from accessing the files which are protected through AVG shields.
You'll be able to manage the blocked/allowed apps as mentioned in this article. Please remove Word from blocked list & let us know if it helps.