Both my AVG Internet Security and PC Tune Up have disappeared from my PC and I am left with short cut icons that lead nowhere. I certainly did NOT uninstall them.
It appears Windows Defender has taken over, how do I get my AVG back ?
When I try to reload AVG Internet Security I get an error message Oxe001f992 saying that it is already installed.
Hello John,
Thank you for contacting us here. I am sorry to hear about the inconvenience caused. Was there any recent changes made on your PC like installing or uninstalling a software, installing new windows updates? This issue could be caused due to a conflict. I request you to download and run AVG remover tool as suggested in this article http://support.avg.com/SupportArticleView?urlname=How-to-uninstall-AVG to uninstall to uninstall both AVG programs. Then reinstall AVG software as suggested in this article http://support.avg.com/SupportArticleView?urlname=How-to-reinstall-AVG .
Hello John,
Thank you for contacting us here. I am sorry to hear about the inconvenience caused. Was there any recent changes made on your PC like installing or uninstalling a software, installing new windows updates? This issue could be caused due to a conflict. I request you to download and run AVG remover tool as suggested in this article http://support.avg.com/SupportArticleView?urlname=How-to-uninstall-AVG to uninstall to uninstall both AVG programs. Then reinstall AVG software as suggested in this article http://support.avg.com/SupportArticleView?urlname=How-to-reinstall-AVG .