AVG has caused me to no longer be able to go online

Hello Monika,

We are sorry for the inconvenience caused. We will help you to resolve it.

AVG Secure Browser will be installed automatically when the user install AVG Internet Security program. If user do not want to install AVG Secure Browser, they need to uncheck the option for browser during the installation process.

Let us know what are all the AVG programs installed on the Laptop?. Have you tried to disable AVG Anti-virus ( https://support.avg.com/SupportArticleView?urlname=Disable-AVG-Antivirus) and check the connectivity?

Keep us updated. Thanks in advance.

I see that AVG prioritizes its own browser and I'm able to contact you using that on my one laptop - but my brand new one when I added AVG did not provide an AVG browser and as of the download am not able to use microsoft's browser or firefox -- they simply will not even open - reasonably new laptop having no problems now useless as I work online -- thanks AVG ---   so I removed AVG from the laptop and yet STILL cannot access any internet functionality.

Hello Monika,

We are sorry for the inconvenience caused. We will help you to resolve it.

AVG Secure Browser will be installed automatically when the user install AVG Internet Security program. If user do not want to install AVG Secure Browser, they need to uncheck the option for browser during the installation process.

Let us know what are all the AVG programs installed on the Laptop?. Have you tried to disable AVG Anti-virus ( https://support.avg.com/SupportArticleView?urlname=Disable-AVG-Antivirus) and check the connectivity?

Keep us updated. Thanks in advance.