Hello Liz,
I understand your concern.
Please let me know if you are using free or paid version of AVG.
You can also disable AVG temporarily on your computer and check if you are able to access web cam.
To disable AVG temporarily, please right click on the AVG icon present at the bottom right corner of your desktop(System Tray) and you can see a scroll bar to "Disable Protection". Please click on the same to disable AVG Protection and check if you are able to access this application.
Hi there, my webcam isn't working and no longer recognised by my laptop. Info online suggests that it's a security setting on my antivirus software but after following instructions in your AVG community, I can't actually find the tabs mentioned or the buttons to click. For example, one post said to look for the webcam option under "Privacy" but the only option there is to participate in the online community. Please help… I'm on version 180322-2 and using a Lenovo laptop.
Hello Liz,
I understand your concern.
Please let me know if you are using free or paid version of AVG.
You can also disable AVG temporarily on your computer and check if you are able to access web cam.
To disable AVG temporarily, please right click on the AVG icon present at the bottom right corner of your desktop(System Tray) and you can see a scroll bar to "Disable Protection". Please click on the same to disable AVG Protection and check if you are able to access this application.