A site I use every day and have used for many years has been disconnected by AVG virus protection because of "phising" I am so upset as I need to get on this site every day to get points and loose them all if I don't get back on today.How do I get this site back (simple terms if possible please, not computer savvy!) and how do I prevent this from happening again?
Hi Elizabeth,
We will help you in this.
Could you share us the screenshot of the notification you got?
Make sure that you have clicked 'See Details' while capturing the screenshot.
Refer this article for the steps to capture the screenshot : https://bit.ly/2Y6RCDP
You can post the screenshot here in your topic. Click on 'Answer' & then click on the 'Image' [mountain symbol] & follow the instructions.
Thanks for all your help, I got it back.
Hi Elizabeth,
We will help you in this.
Could you share us the screenshot of the notification you got?
Make sure that you have clicked 'See Details' while capturing the screenshot.
Refer this article for the steps to capture the screenshot : https://bit.ly/2Y6RCDP
You can post the screenshot here in your topic. Click on 'Answer' & then click on the 'Image' [mountain symbol] & follow the instructions.
Liz, we notice that you are getting help for the same issue on Facebook.
I'd request you to continue there to speed up the resolution.