AVG has taken over!

AVG Performance
3

Hello Sandra,
We sincerely apologize for the difficulties you are currently experiencing.
We will certainly check and help you to resolve it.
Were you installed the AVG Internet Security on both the PC's?
Do you get any error message while logging in remote access?
If yes, please share the screenshot of the error message.
Please refer this article and temporarily disable the AVG Internet Security on both the PC's and check whether you're able to access it.
If yes, please turn off the AVG components one by one and find the AVG component which causing this issue. 
Also, let us know the version of the AVG Internet Security on your PC. (AVG Internet Security > Menu > About)
Thank you.

1

Help!  I can't login remotely because AVG seems to have taken over the host computer.  I have subscription to Internet Security and just signed up for a trial of Tune Up.  Now it won't go away.  Tech at work said task manager shows 18 instances of AVG running.  He uninstalled it but it's still running in task manager while not showing up in programs.  How do we get out of it??

2

Hello Sandra,
We sincerely apologize for the difficulties you are currently experiencing.
We will certainly check and help you to resolve it.
Were you installed the AVG Internet Security on both the PC's?
Do you get any error message while logging in remote access?
If yes, please share the screenshot of the error message.
Please refer this article and temporarily disable the AVG Internet Security on both the PC's and check whether you're able to access it.
If yes, please turn off the AVG components one by one and find the AVG component which causing this issue. 
Also, let us know the version of the AVG Internet Security on your PC. (AVG Internet Security > Menu > About)
Thank you.