AVG have taken money for a subscription I did not order. Help please?

AVG Subscription
3

Hello Ian,

I understand your concern. I see from your record that you have requested for the purchase of AVG mobile product. Please do not worry, the case is with the mobile team and they will contact you via email with the necessary information on this refund.

1

How do I get my money back from AVG for a subscription I did not order. Chat support says in cannot help as it is out of their scope.

2

Hello Ian,

I understand your concern. I see from your record that you have requested for the purchase of AVG mobile product. Please do not worry, the case is with the mobile team and they will contact you via email with the necessary information on this refund.