Sorry it took so long to get back yo you. I followed the repairing steps you recommended. It appears to have resolved the problem. I know longer get the AVG home page intermmitantly popping up on my screen.
Hi Jesse,
We're glad to look into this & help you.
As we're uncertain about the exact pop up that you receive, would you be so kind to share us the screenshot of it for better clarity?
When I click on the AVG Internet Security icon on my desktop, the AVG "homepage" pops up with "You are fully protected" on top, with the Computer, Web & Email, Hacker Attacks, Privacy, and Payments in the middle (all protected in green) and a button to Run Smart Scan on the bottom. This is great if I want to scan my computer.
The problem is the AVG homepage automatically pops up at least once a day and sometimes more than once a day. I have to constantly close the page by clicking the "X" on the top right of the page. How do I stop it from popping up or opening the homepage on its own?
The problem is the AVG homepage automatically pops up at least once a day and sometimes more than once a day. I have to constantly close the page by clicking the "X" on the top right of the page. How do I stop it from popping up or opening the homepage on its own?
That is great to hear, Jesse.
Appreciate your efforts.
Hi Jesse,
We're glad to look into this & help you.
As we're uncertain about the exact pop up that you receive, would you be so kind to share us the screenshot of it for better clarity?
Sorry it took so long to get back yo you. I followed the repairing steps you recommended. It appears to have resolved the problem. I know longer get the AVG home page intermmitantly popping up on my screen.
Thank you for the screenshot, Jesse.
We request you to repair the program and check for the issue again.
Refer this article for repairing https://support.avg.com/SupportArticleView?urlname=Repair-AVG-Antivirus
Keep us posted.
We request you to repair the program and check for the issue again.
Refer this article for repairing https://support.avg.com/SupportArticleView?urlname=Repair-AVG-Antivirus
Keep us posted.