Hello Vincent,
Thank you for contacting us. Please note that the latest version of AVG is 2016 and we should upgrade the AVG program to next version manually. If you reactivate your AVG with renewed license number, it will only change the expiry date of your AVG program but does not upgrade your AVG to latest version. So, please follow the steps in this article http://avgclick.me/UpgradeToLatest to upgrade AVG 2015 to AVG 2016.
Please, feel free to let us know if you require any further assistance. Thank you.
hi could anyone help,my licence exp feb next year.but my avg desktop icon still says 2015. and its upto date
thanks
Hello Vincent,
Thank you for contacting us. Please note that the latest version of AVG is 2016 and we should upgrade the AVG program to next version manually. If you reactivate your AVG with renewed license number, it will only change the expiry date of your AVG program but does not upgrade your AVG to latest version. So, please follow the steps in this article http://avgclick.me/UpgradeToLatest to upgrade AVG 2015 to AVG 2016.
Please, feel free to let us know if you require any further assistance. Thank you.