Hello Teresa,
We are sorry to know that the issue persists. In this case, we suggest you to completely remove and reinstall AVG and see if that fix this issue. Please click on this link for the steps to reinstall AVG http://avgclick.me/howtoreinstallAVG
Thank you
I have the same problem. I have tried the suggestion above and it did not resolve the problem.
C Boyd,
We are sorry to know that you are unable to see the AVG system tray icon. This issue can happen, if the AVG program installed in your computer is not up to date. We suggest you to check if you have latest version of AVG installed and run the AVG update. Once the update gets complete, please restart the computer and check if that fix the issue.
We have sent you the email instructions to collect the log files required for escalation. If the issue persists, please follow the email steps and you can get in touch with us via email where you should be able to resolve the issue. Thank you!
Yesterday,the AVG icon didn't show up in notifications or on taskbar when I re-started my computer. I have tried everything I can think of to resolve this. Help.
C Boyd,
We are sorry to know that you are unable to see the AVG system tray icon. This issue can happen, if the AVG program installed in your computer is not up to date. We suggest you to check if you have latest version of AVG installed and run the AVG update. Once the update gets complete, please restart the computer and check if that fix the issue.
We have sent you the email instructions to collect the log files required for escalation. If the issue persists, please follow the email steps and you can get in touch with us via email where you should be able to resolve the issue. Thank you!
Hello Teresa,
We are sorry to know that the issue persists. In this case, we suggest you to completely remove and reinstall AVG and see if that fix this issue. Please click on this link for the steps to reinstall AVG http://avgclick.me/howtoreinstallAVG
Thank you