AVG icon on Desktop will not launch

Hi Allison,

We're glad to help you with this. Upon checking your account, we see that you have an active subscription of AVG Secure VPN.
Please let us know the exact program (name) with which you are experiencing the issue & also have restarted the computer once to check.

Why is AVG icon on Desktop not launching?   I am a paid AVG user.
Allison

Hi Allison,

We're glad to help you with this. Upon checking your account, we see that you have an active subscription of AVG Secure VPN.
Please let us know the exact program (name) with which you are experiencing the issue & also have restarted the computer once to check.

The problem is with AVG Protection.  I have tried to uninstall and reinstall but nothing happened .  What can I do?
thanks

Thank you for the information.
Are you using the free version of AVG Antivirus?
Let us reinstall the program using the remover tools and check the status.
Proceed to run AVG Clear followed by remover tool as mentioned in this article.
NOTE: If there are no AVG program found, click on "Run Anyway" to proceed with the removal.
To install AVG Antivirus free, refer this article.
Keep us posted.