Hi Daniel,
This isn't the experience we want you to have. We'd like to clarify this for you.
We acknowledge your refund request. Upon checking our records, we see that your request has landed in a different channel.
Hence, they're unable to locate the order & was requesting for order info.
As it isn't recommended to share the product details over this post, we've sent you an email regarding it.
Please check & revert to us for further queries.
Has anyone else been disregarded and ignored by AVG, they offed me a free trial until the 26th of Jan, but had the cheek to take £29.99 out my account early on the 11th, after contacting them minutes later and explaining i recently lost my job because off covid and that i would like to cancel subscription have but have failed to refund me
Hi Daniel,
This isn't the experience we want you to have. We'd like to clarify this for you.
We acknowledge your refund request. Upon checking our records, we see that your request has landed in a different channel.
Hence, they're unable to locate the order & was requesting for order info.
As it isn't recommended to share the product details over this post, we've sent you an email regarding it.
Please check & revert to us for further queries.