Hello Nicholas,
We are sorry for the inconvenience caused.
May I know which AVG program you are trying to install and mention whether it is free, trial or paid version?
Do you have any other third party antivirus installed on your computer?
Thank you for informing that it is the paid version.
Unfortunately, we couldn't find the subscription details on your account, so we request you to contact the AVG technical chat support using this link: https://support.avg.com/support_tech_chat to get further assistance in fixing the issue.
Hello Nicholas,
We are sorry for the inconvenience caused.
May I know which AVG program you are trying to install and mention whether it is free, trial or paid version?
Do you have any other third party antivirus installed on your computer?
its a paid version… and there are no third party antivirus installed on my computer