AVG installation locks up Virtual Box version 5.1.26

AVG Protection
1

I am running Windows XP as Oracle Virtual Box on a Windows 10 computer.

AVG installation locks up Virtual Box version 5.1.26

 When I try to install AVG antivirus the installation gets to 97%, sits for a few minutes, then fatal VM machine error with option to close VM or debug. I have to select debug and close VM then restart VM in safe mode and remove AVG program in order to restart VM.

This just started on two of our computers. Until now there has been no problem running AVG on the VM. I normally install the Test builds for the VM. Was running Test build 5.1.26, then loaded 5.1.25; same problem.

Really appreciate your help. Please reply as soon as possible. Thanks, Danny.

6

I downloaded the install AVG Free file and copied to XP desktop on the VM within the Windows 10 machine.

Ran the AVG install and same problem; gets to 97% and locks the XP machine.
I have to Restart in safe mode and remove the AVG program to get the XP to start normally.

There are no other security programs on the XP machine.

Please reply with possible solution.

Thanks, Danny.

5

Hello Danny,

I understand the inconvenience.
If you are trying to install AVG Antivirus free then please use offline installer link which is available in this website: https://www.avg.com/download.prd-gsr-free .
Please download exact bit version file for your operating system and inform the status of installation.

3

Hello Danny,

I understand the inconvenience.
If you are trying to install AVG Antivirus free then please use offline installer link which is available in this website: https://www.avg.com/download.prd-gsr-free .
Please download exact bit version file for your operating system and inform the status of installation.

4

I downloaded the install AVG Free file and copied to XP desktop on the VM within the Windows 10 machine.

Ran the AVG install and same problem; gets to 97% and locks the XP machine.
I have to Restart in safe mode and remove the AVG program to get the XP to start normally.

There are no other security programs on the XP machine.

Please reply with possible solution.

Thanks, Danny.

2

Hello Danny,
I appreciate your effort in resolving this issue. I've sent you an email, please follow the email instruction to help us with the log files. This information will allow us to analyze the situation and provide you with a solution.
Best regards,
Alok.