I tried that. Again downloaded avg protection free and again in the last step of installation same error occured. There was no other antivirus installed or no previous avg program.
Thanks.
Hello Bhav,
We apologize for the inconvenience caused.
We understand how something like this will try your patience.
Mostly this error is due to the previously installed AVG program or anyother Antivirus program installed on your system.
Is there any other Antivirus program or AVG program installed on your system? If so, please uninstall it and try to install AVG Program.
Thank you.
I am facing above problem during installation?
have anyone resolved this issue?
I am usig ave protection free version.
Thanks.
bhav.
Hello Bhav,
We would request you to run AVG remover tool to completely remove AVG and then re install it.
Please click this link http://aa-download.avg.com/filedir/util/AVG_Remover.exe to download and run the AVG Remover tool.
1. Please select the AVG products which are shown in the remover tool window and then start removal process.
2. After the remover tool process is successfully finished, restart your computer.
3. After the restart, manually delete the AVG Remover folder in the C drive of My computer.
I tried that. Again downloaded avg protection free and again in the last step of installation same error occured. There was no other antivirus installed or no previous avg program.
Thanks.
Hello Bhav,
We apologize for the inconvenience caused.
We understand how something like this will try your patience.
Mostly this error is due to the previously installed AVG program or anyother Antivirus program installed on your system.
Is there any other Antivirus program or AVG program installed on your system? If so, please uninstall it and try to install AVG Program.
Thank you.
Bhav, For your info, just in case that you are unaware, you can post the screenshot here in your topic. Click on 'Answer' & then click on the 'Image' [mountain symbol] & follow the instructions.
AVG Guru
- Once uninstalled download the installation file using the link : http://www.avg.com/download to reinstall your AVG program.
5. Run the downloaded file to start the installation process.
6. Follow the instructions on your screen.
7. Complete the installation and restart your computer.
If you are still facing any error message please provide us with the screenshot so that we could analyze the issue more better. Please follow the instructions on the article http://avgclick.me/getscreenshot to create the screenshot.
Please feel free to get back to us for further assistance.
Thank you.
Thanks.