AVG Installation

Hello Michael,
We regret to hear about the inconvenience caused. We suggest you to run AVG Clear tool and AVG Remover tool to remove AVG traces and try installation.
1 Use the link https://share.avg.com/steam/PSP/AVG2017/AVG_Clear.exe to run the AVG Clear tool.
2 Open the AVG Clear tool, click Yes in the User Account control dialog.
3 Click No in the Windows safe mode dialog.
4 Select the installed version of AVG, click Uninstall, then click Restart computer. (1/2)

I am trying to reinstall zen on a vista 32 bit computer which I just reformated for clean up purposes and the program gets to 97 percent and stops, what am I doing wrong?  I have already installed Service pack 1 and 2 and installed as many updates as are availaable.  This program worked fine before I formated the computer
 

Please run the AVG Remover tool by using the below instructions.
1 Download the AVG remover tool please click on this link:
http://aa-download.avg.com/filedir/util/AVG_Remover.exe
2 Run the downloaded tool and follow the instructions displayed on your screen.
3 Your computer will be restarted automatically.
After reboot, Open C drive and look for folder "AVG Remover" and delete it manually, also delete "AVG" folder in "Program files (x86)" in C Drive.
Please click on the link to show how to install AVG Internet Security - Unlimited : http://avgread.me/1FKGRZI
Please, feel free to let us know if you require any further assistance. Thank you (2/2)

Hello Michael,
We regret to hear about the inconvenience caused. We suggest you to run AVG Clear tool and AVG Remover tool to remove AVG traces and try installation.
1 Use the link https://share.avg.com/steam/PSP/AVG2017/AVG_Clear.exe to run the AVG Clear tool.
2 Open the AVG Clear tool, click Yes in the User Account control dialog.
3 Click No in the Windows safe mode dialog.
4 Select the installed version of AVG, click Uninstall, then click Restart computer. (1/2)