Hello Yvonne,
I understand how something like this can really try your patience. It is advised to use one antivirus program in your pc, if you use two or more antivirus product in single pc it will conflict your pc. I recommend you to uninstall McAfee from your pc and the install AVG Internet Security in your pc. Please try keep whole conversation in one question/thread to speed up resolution. To install AVG Internet Security please click on the below link http://files-download.avg.com/inst/mp/AVG_Internet_Security_742.exe and the license number have been sent to your registered email id.
Please feel free to contact us for any further assistance. Thank you.
In answer to your question, I went on the web for AVG internet security reinstallation. The download in my computer says AVG Internet Security 742 . I was wondering if it is McAfee that is stopping it as it would appear to be in charge of windows firewall. How do I get rid of it if I cannot go online (usually you have to download something to eradicate all traces). I have turned off the firewall but it still does not install the AVG.
Hello Yvonne,
I understand how something like this can really try your patience. It is advised to use one antivirus program in your pc, if you use two or more antivirus product in single pc it will conflict your pc. I recommend you to uninstall McAfee from your pc and the install AVG Internet Security in your pc. Please try keep whole conversation in one question/thread to speed up resolution. To install AVG Internet Security please click on the below link http://files-download.avg.com/inst/mp/AVG_Internet_Security_742.exe and the license number have been sent to your registered email id.
Please feel free to contact us for any further assistance. Thank you.