Hello David,
I apologize for the inconvenience. Please follow the steps in this article https://support.avg.com/SupportArticleView?&urlName=Download-and-install-AVG-Protection to activate AVG by entering the license number. If you face any difficulties, please provide the screenshot http://support.avg.com/SupportArticleView?urlname=How-to-create-a-screenshot of your AVG dashboard (Subscription page) to assist further.
In May this year I renewed my subscription for AVG antivirus. I did not download it at the time as my desktop was 'playing up'. I kept a note of the license number but unfortunately accidently deleted the email so I didn't have the link to update my AVG. I downloaded the trail version on my new laptop 'Windows 10'… I opened. I opened that version and clicked on menu/about/subscriptions/manage subscriptions/subscriptions/ . It says I have no subscriptions. When I click on subscription history I find the invoice for my new renewal. My email address had changed a while back. I tried my old email address. It says that address was not available. I went on AVG live chat and updated my details. I received details of how to update my antivirus. It wasn't much help. When I click on AVG The trail version pops up. I cant seem to get to the page where I have to enter have to enter my license number. Can anyone help. All I want is the license number page.
Hello David,
I apologize for the inconvenience. Please follow the steps in this article https://support.avg.com/SupportArticleView?&urlName=Download-and-install-AVG-Protection to activate AVG by entering the license number. If you face any difficulties, please provide the screenshot http://support.avg.com/SupportArticleView?urlname=How-to-create-a-screenshot of your AVG dashboard (Subscription page) to assist further.