Avg installationi

Hi, the error is couldnt download, virus scan failed

Hi Sean,

We're sorry to know that.
Could you please let us know the exact error that you received for AVG installation on laptop?
Please mention the operating system of the laptop in which you received the error.

hi, i have avg multi device antivirus installed on my other laptop but i cannot get it to install on my dell laptop, any suggestions please
thank you for your help but i  will now continue with your technical support dept 
Hi, the error is couldnt download, virus scan failed
Sure Sean. If you need any further help, feel free to reach us at anytime. 

Hi Sean,

We're sorry to know that.
Could you please let us know the exact error that you received for AVG installation on laptop?
Please mention the operating system of the laptop in which you received the error.