AVG installed correction but nowhere to be found?

AVG Protection
5

Hello Bonnie,
I regret for the inconvenience caused. Please try to install AVG Free Antivirus using below offline installers that suits your PC's operating bit:

For 32 bit operating system, please use this link: http://files-download.avg.com/inst/mp/Antivirus_Free_x86_1819.exe .
For 64 bit operating system, please use this link: http://files-download.avg.com/inst/mp/Antivirus_Free_x64_1818.exe .

Keep us informed about the status.

1

Tried installing the free version on my new Windows 10 machine. It downloaded correctly & installation started. No errors. Came back & said it had installed correctly & my system need to be restarted. I clicked the "restart now" button & when my computer came back up, AVG is nowhere to be found… Any suggestions???

3

Hello Bonnie,
I regret for the inconvenience caused. Please try to install AVG Free Antivirus using below offline installers that suits your PC's operating bit:

For 32 bit operating system, please use this link: http://files-download.avg.com/inst/mp/Antivirus_Free_x86_1819.exe .
For 64 bit operating system, please use this link: http://files-download.avg.com/inst/mp/Antivirus_Free_x64_1818.exe .

Keep us informed about the status.

2

Thank  you for the response & suggestion. Unfortunately, I tried using the link you provided. It looked like all was going well with sometihng 27 minutes until complete. I set a timer for 20 minutes & left it running. When I came back, it was gone. No error displays. No installation window. No sign of AVG anywhere on my computer… I've never encountered a problem like this!

4

Bonnie, I really appreciate your effort in resolving this issue. I have sent you an email, please follow the email instruction to help us with the log files. This information will helps us to provide you with a resolution.
Best regards,
Alok.