Willie,
We apologize for the difficulties, we appreicate your efforts. We suggest you to restart your deivce and update your AVG program. If the issue persists, please do let us know the name and version of AVG program you have installed.
Yes, we need to reinstall your AVG program if you have installed the older version of AVG 2015. If so, follow this article http://support.avg.com/SupportArticleView?urlname=How-to-uninstall-AVG to uninstall AVG.
Then, click this link http://www.avg.com/us-en/download to download your latest version of AVG program, run the downloaded file to start the installation process and follow the instructions on your screen.
Complete the installation, restart your computer and check for the results. Please, feel free to let us know if you require any further assistance. Thank you.
Willie,
We apologize for the difficulties, we appreicate your efforts. We suggest you to restart your deivce and update your AVG program. If the issue persists, please do let us know the name and version of AVG program you have installed.
Yes, we need to reinstall your AVG program if you have installed the older version of AVG 2015. If so, follow this article http://support.avg.com/SupportArticleView?urlname=How-to-uninstall-AVG to uninstall AVG.
Then, click this link http://www.avg.com/us-en/download to download your latest version of AVG program, run the downloaded file to start the installation process and follow the instructions on your screen.
Complete the installation, restart your computer and check for the results. Please, feel free to let us know if you require any further assistance. Thank you.
AVG Internet Security does not update. It jumps to 30% and stays there. I have actvated "Repair AVG" but it is still the same. Must I re-intall AVG?