I've recently been having problems with my Hotmail account. When I log on, everything loads up as usual. However, when I click on any email received, the content opens up and then the screen jumps back to the inbox again. This also happens when I'm trying to type an email and it's extremely annoying and frustrating. I've investigated this phenomenon and established that it only occurs when I have gone online via the Connect with AVG link on my toolbar. If I use Google, or Chrome to connect, this jumping does not occur at all. Further investigation brings up an error message which says "multiple redirections" have been occurring. This may be caused by the AVG VPN software, which I had purchased last month. I have had to delete the AVG icon from my taskbar and now use Google Chrome to go online. Does anyone have a solution to this problem?
Hello Christopher,
We apologize for the inconvenience. We'll look into this and help you.
Please let us know if by "AVG Link/Icon", you mean the AVG Secure Browser.
Also, if you could share us the screenshot of the "Multiple Redirections" message you received, it'd be most helpful.
You can post the screenshot here in your topic. Click on Answer & then click on the Image [mountain symbol] & follow the instructions.
Thank you for understanding. Keep us updated.
Hello Christopher,
We apologize for the inconvenience. We'll look into this and help you.
Please let us know if by "AVG Link/Icon", you mean the AVG Secure Browser.
Also, if you could share us the screenshot of the "Multiple Redirections" message you received, it'd be most helpful.
You can post the screenshot here in your topic. Click on Answer & then click on the Image [mountain symbol] & follow the instructions.
Thank you for understanding. Keep us updated.
In order to further investigate on this, we'd suggest you to take advantage of our additional support channel by following the steps in the email that has been sent to you. Thank you for your understanding in advance!
Hi Midhun,
The problem arises when I connect to the internet using AVG Secure Browser. It does not occur when I connect using Google, or Google Chrome.
Chris Nash