AVG Internet Protection Scan

I have tried that today a few times and it is telling me that there was a problem when installing the device. Although I renewed my AVG this September and i have had no problems up until now.
if you could get back to me that would be great.

Hello Erinn,

I understand the inconvenience.
I request you to perform (repair of AVG Internet Security) to check whether it resolves the issue.
Keep us informed about the status.

Hi
When I open up my AVG app on my laptop and click on the internet security tab to run my scan, each time I click on it it doesn't open anything up. I'm wondering if I need to update my version (although it usually notifies me of this) or whether my app is just playing up.
I'm worried as I haven't run a scan in a while and I usually do it quite regularly so I don't want a build up of bugs etc on my laptop as I'm using it for uni work.
Any suggestions of how I could get my app to work would be great.

Erinn,

I appreciate your efforts and patience so far. In this case, we need to do a fresh installation to fix the issue. 
I would request you to follow the steps in this article ( click here ) to reinstall AVG Internet Security by running AVG Remover and AVG Clear tool.

Note: Run AVG Clear first then AVG remover tool.

I have tried that today a few times and it is telling me that there was a problem when installing the device. Although I renewed my AVG this September and i have had no problems up until now.
if you could get back to me that would be great.

Hello Erinn,

I understand the inconvenience.
I request you to perform (repair of AVG Internet Security) to check whether it resolves the issue.
Keep us informed about the status.