AVG Internet Securety and AVG Tune up ordered and payed

Hello Louis,

Hello Louis,

We are sorry for the inconvenience caused.
Upon checking the record, we see that the two order that you made with AVG remains "UNPAID".
This is the reason you haven' received the email from AVG about the purchase.
We request you to contact the concern Bank and inquire about this payment with AVG and to get further assistance regarding this Billing issue, please contact our sales support using this link: https://support.avg.com/support_sales_chat?l=en .

Hello Louis,

Hello Louis,

We are sorry for the inconvenience caused.
Upon checking the record, we see that the two order that you made with AVG remains "UNPAID".
This is the reason you haven' received the email from AVG about the purchase.
We request you to contact the concern Bank and inquire about this payment with AVG and to get further assistance regarding this Billing issue, please contact our sales support using this link: https://support.avg.com/support_sales_chat?l=en .

On febr. 04 2017 I ordered and payed Euro 101.98 for: Renewal AVG Internet Securety ( 2 yrs) and AVG tune up (1 Yr) Until now (25 febr. 2017) I did not receive any reaction/ mail/lycense ( AVG eCommerce Ltd,Amsterdam)
Please check and mail me(lhjvandenboom@gmail.com
Phone Netherlands: 0478-642116
URGENT!