Avg internet securit e avg cleaner

Hello Osvaldo,
Support through this channel is currently available in English only.
We'd like to point you in the right direction.
We do have a specialized team who deals with mobile queries.
In this regard, please contact our mobile team directly using the below link, they will certainly look into your queries/ concerns and help you with the appropriate solution through email. 
https://support.avg.com/support_contact_form?l=en
After clicking the above link, please select the operating system as "Android or iOS" and fill in other requested details. Finally, click on "request answer via email" which will submit a ticket to our mobile team.
Please refer this article to submit your queries using your mobile app.  
Thank you for your understanding.

I have a Snartpfone Sansung A20, among other devices that use avg applications. On this Sansung A20, AVG INTERNET SECURIT and AVG CLEANER are often disabled. This Smart uses Google Chrome, which needs to be restarted to reconnect with AVG applications. everyone, if you are having this same type of problem and if so, how did you solve it.
Is it incompatibility with Google Chrome? Or does AVG have some sort of device, like the Smartphone Sansung20?
Can anyone help in solving this problem?

Tenho um Snartpfone Sansung A20, dentre outros dispositivos que utilizam aplicativos avg. Nesse Sansung A20, frequentemente, o AVG INTERNET SECURIT e o AVG CLEANER são desativados. Nesse Smart é utilizado o Google Chrome, que para refazer a conexão com os aplicativos AVG, precisa ser reiniciado. Pergunto a todos, se estão tendo este mesmo tipo de problema e caso positivo, como resolveram o mesmo.

Será incompatibilidade com o Google Chrome? Ou o AVG tem restrições a algum tipo de aparelho, como o Smartphone Sansung A20?
Alguém pode ajudar na solução desse problema?

 
Hello Osvaldo,
Support through this channel is currently available in English only.
We'd like to point you in the right direction.
We do have a specialized team who deals with mobile queries.
In this regard, please contact our mobile team directly using the below link, they will certainly look into your queries/ concerns and help you with the appropriate solution through email. 
https://support.avg.com/support_contact_form?l=en
After clicking the above link, please select the operating system as "Android or iOS" and fill in other requested details. Finally, click on "request answer via email" which will submit a ticket to our mobile team.
Please refer this article to submit your queries using your mobile app.  
Thank you for your understanding.