AVG Internet Security 2015 wouldn't uninstall

General discussion
1

Hello AVG Support,

Could you send me an instruction how to remove AVG Internet Security 2015, please?

I have been upgrading my paid version of AVG Internet Security from 2015 to 2016 and from 2016 to 2017 (I was continuously updating my license). Now AVG Internet Security 2017 is stuck in a Passive Mode. It says "Another antivirus program (AVG Internet Security 2015) is installed on my computer.
Oh, by the way, after upgrading AVG to 2017 once in a while I get a blue screen whith BCCode: badc0de (Locale ID: 4105).
Already ran AVG Remover and AVG Cleaner several times, removed all possible AVG folders and Registry entries and don't know what to do now.
Even after removing everything when I installed Avast, it is stuck in a Passive Mode as well due to "another antivirus program (AVG Internet Security 2015) installed on this computer".

Thank you in advance.

Regards,

Slava.

3

Hi Slava,
I apologize for the inconvenience this may have caused. I have sent you an email instruction to get connected with our technical support team. Please follow those instructions to get in touch with them and you should be able to resolve your issue.

2

Hi Slava,
I apologize for the inconvenience this may have caused. I have sent you an email instruction to get connected with our technical support team. Please follow those instructions to get in touch with them and you should be able to resolve your issue.