Hi Luk,
We are sorry that you are facing issues with activating AVG. I know how annoying it could be! We can fix this issue.
I checked our records and I see that there are no active products available under your account. Have you purchased AVG Internet security from a retailer or reseller? If yes, please try to register the sales key as per this article: http://support.avg.com/SupportArticleView?urlname=What-is-a-Sales-Number-and-how-to-receive-License-Number . You will receive the full license number. Please use it and try to activate AVG as per this article: ( http://support.avg.com/SupportArticleView?urlname=Activate-AVG-AntiVirus-or-Internet-Security-with-a-new-license-number ). Thank you. Feel free to contact us for further assistance. Komal, AVG Customer care.
Hi!
2 days ago, I have bought new licence for AVG Internet Security 2015 because my previous expired. Well, the licence is fine, when I put it in, program tells me, that licence is correct so I confirm. Problem rises when I wake up my laptop from sleep mode or when I restart it. Then my AVG software starts shouting at me, that my licence is expired and I have to renew it. But in the table, when I should put the new licence is still the old one. So I suppose that the new licence is not saving internally. Anyone knows how to solve it?
It is not pleasant to put new licence in every time I reboot or wake up laptop from sleep mode.
I should tell you, that when I put the new licence in, I restart AVG software as it is requested by it. But problem rises only if device is rebooted or waked up.
Hi Luk,
We are sorry that you are facing issues with activating AVG. I know how annoying it could be! We can fix this issue.
I checked our records and I see that there are no active products available under your account. Have you purchased AVG Internet security from a retailer or reseller? If yes, please try to register the sales key as per this article: http://support.avg.com/SupportArticleView?urlname=What-is-a-Sales-Number-and-how-to-receive-License-Number . You will receive the full license number. Please use it and try to activate AVG as per this article: ( http://support.avg.com/SupportArticleView?urlname=Activate-AVG-AntiVirus-or-Internet-Security-with-a-new-license-number ). Thank you. Feel free to contact us for further assistance. Komal, AVG Customer care.