Hello Keith. I suppose you are having a different AVG product installed on your PC than the one you purchased. I also found that you got the license number wrong. I would request you to uninstall AVG completely from your PC and follow the email instructions sent to you to download and install AVG Internet security 2015. I would also request you to copy paste the license number to avoid typing mistakes.
Please feel free to contact us should you need any further assistance.
my order no. is 29-1770268. My licence no. is 1MLK-SSJ7F-2Y4XP-AEEL6-VKJGJ-D9G4G. I CANNOT ENTER THIS BECAUSE UNDER THE 'OPTIONS' HEADER THERE IS NO REFERENCE TO 'ACTIVATE' NOR 'REACTIVATE'. AVG15 WAS PAID FOR ON 12/02/2015 BUT I DO NOT YET HAVE IT WORKING. CAN YOU HELP PLEASE.
Hello Keith. I suppose you are having a different AVG product installed on your PC than the one you purchased. I also found that you got the license number wrong. I would request you to uninstall AVG completely from your PC and follow the email instructions sent to you to download and install AVG Internet security 2015. I would also request you to copy paste the license number to avoid typing mistakes.
Please feel free to contact us should you need any further assistance.