Hello Nick,
We are sorry to hear this.
Let us work together and get this resolved.
Share the (screenshot) of AVG virus definitions update error to assist further.
You can post the screenshot here in your topic. Click on 'Answer' & then click on the 'Image' [mountain symbol] & follow the instructions.
hello to all
after many, many, many attempts i managed to install offline the avg internet security 2018. neither the virus definition nor the update work no matter what. appreciate yr help i'm truly desperate.
Thank you for the screenshot.
Let us try the update after entering Google DNS. To achieve that, follow below mentioned steps:
1. Please press Windows and R key simultaneously to open Run command.
2. In Run window, type as "ncpa.cpl" without quotes and click on OK button.
3. In Network connections window, please right-click the connection you use, and select Properties.
4. Double-click the Internet Protocol (TCP/IP) item on the Networking tab.
5. Click Advanced and select the DNS tab. If there are any DNS server IP addresses listed there, write them down for future reference, and remove them from this window. Click OK.
6) Select Use the following DNS server addresses.
8.8.8.8
8.8.4.4.
7) Click on Apply and Ok.
Open AVG Internet Security and perform update.
Keep us informed about the status.
It worked perfectly!! Thank you very much?Should i turn the dns to automatically again or leave it like that? Thank you again
Hello Nick,
We are sorry to hear this.
Let us work together and get this resolved.
Share the (screenshot) of AVG virus definitions update error to assist further.
You can post the screenshot here in your topic. Click on 'Answer' & then click on the 'Image' [mountain symbol] & follow the instructions.
there is the message after the failure of the update