AVG Internet Security 2019 key - can't activate subscription

Hello Michal,
We are here to help you.
We have sent you an email requesting the code you purchased. Please check and revert to that email to assist you further.
Thank you!

so how long more I have to wait ? my code still doesn't work.

Hello guys…

I have a problem. I have purchased serial number for 2 years for AVG 2019 internet security on website kinguin.net and after trying to activate it I have got this problem all the time:


I tried reinstall AVG and asked a guy from kinguin and he said to me that I should use other browser to activate my subscription and delete cookies and cache data… ( i have done what he said - im very stupid to do it … cuz i know it wont work) But the thing is that I DONT USE WEB BROWSER to activate my serial as Im doing it through AVG software which is installed on my windows 10.

Any ideas how to resolve this ?

What I do in steps is:
1, open avg
2. ggo My subscription
3. activate
4. fill all info like name surname bla bla
5. I've got error saying "Something went wrong …" and thats it ? how nice thanks for saying me whats the problem and now I cant use my AVG key.

Hello Michal,
We are here to help you.
We have sent you an email requesting the code you purchased. Please check and revert to that email to assist you further.
Thank you!

Hello Michal,

We actually sent you an email earlier to provide the code that you purchased for AVG.
Could you send it now?

so how long more I have to wait ? my code still doesn't work.