Hello Deborah,
Upon checking your previous case record, I realize that you've purchased the AVG product from the reseller. I request you to register the AVG product in this (https://www.avg.com/en-ww/activation) website.
Please refer this article for step by step instructions to register the AVG product which purchased from a reseller or retail store.
After registering the product, you will be receiving an installation instruction with an activation code.
In any case if you face any installation/activation issue again, please connect your PC to our AVG technician using the remote link which you received by email, our skilled technician will access your PC by remote and fix this issue.
Thank you.
i cant enter my activiation code
Hello Deborah,
Upon checking your previous case record, I realize that you've purchased the AVG product from the reseller. I request you to register the AVG product in this (https://www.avg.com/en-ww/activation) website.
Please refer this article for step by step instructions to register the AVG product which purchased from a reseller or retail store.
After registering the product, you will be receiving an installation instruction with an activation code.
In any case if you face any installation/activation issue again, please connect your PC to our AVG technician using the remote link which you received by email, our skilled technician will access your PC by remote and fix this issue.
Thank you.