Hello Wayne,
Upon checking your account, we see that you have purchased the license for AVG Internet Security (1 computer).
Please be informed that the AVG Protection free version is based on the new concept that is implemented for the AVG Unlimited devices product.
It's concept is based on activating the product using the AVG my account credentials and hence the activate option will not be available to enter the license number.
Also there is no license number for paid AVG Unlimited products too.
In your case, you she to uninstall the existing AVG protection free program inorder to install the AVG Internet Security product that you have purchased.
To uninstall AVG Protection free, please follow the instructions as mentioned in this article: http://avgread.me/1DEtNP0
To download, install and activate AVG Internet Security please follow the instructions mentioned in this link: http://avgread.me/1DXPL5z .
Please feel free to contact us if you need any assistance.
Hi had to format my PC. When my windows was setup and ready I download the free avg internet installer, but now with the 2017 version I can't find the activation setup. I have an activation code but can't use it. Now I am running a trial version. But a Have a paid version key. Please could someone help me with this.
Hello Wayne,
Upon checking your account, we see that you have purchased the license for AVG Internet Security (1 computer).
Please be informed that the AVG Protection free version is based on the new concept that is implemented for the AVG Unlimited devices product.
It's concept is based on activating the product using the AVG my account credentials and hence the activate option will not be available to enter the license number.
Also there is no license number for paid AVG Unlimited products too.
In your case, you she to uninstall the existing AVG protection free program inorder to install the AVG Internet Security product that you have purchased.
To uninstall AVG Protection free, please follow the instructions as mentioned in this article: http://avgread.me/1DEtNP0
To download, install and activate AVG Internet Security please follow the instructions mentioned in this link: http://avgread.me/1DXPL5z .
Please feel free to contact us if you need any assistance.