AVG Internet Security - always says reboot required after a reboot

That's how I activate it....until a reboot or powerdown then the same applies.....

I have been busy working away on contract, however in December an update either from AVG or Microsoft was installed and the fault has now gone.

Thanks
Ian

I received an email and followed the instructions with the support team....unfortunately after reboot I am in the same situation and it has not fixed the fault
Image after reboot....
Hello Ian.
This is an user interface issue which has been fixed in a recent update. We apologize that you are still experiencing this.
Please note that all protection shields are active despite this error message and actively protecting your PC. To analyze this issue further, I need to submit your concern to our senior technicians along with other diagnostic logs.
I have sent an email with steps on how to collect and upload the data required for analyzing your issue. Please check your inbox and spam/junk folder as well.
I'd also request to attach a screenshot of this error message in a reply to that email.

Running full subscription AVG Internet Security on Windows 7 PC. After the latest rebootable update about 10 days ago, it always says "Protection is disabled - Protection will be automatically enabled after PC restart", however after a restart still the same. Clicking "Fix now" nothing happens.

Only way to enable it is to wait until background checks have been done, normally 5-10 minutes then right click and move protection to off, then click "Fix now".

I have tried repairing the install, even re-installed it but same results.

Ian, we're glad to hear that and thank you for taking time to update the status here.
If you need anything else, do not hesitate to let us know.

Thank you for sharing the screenshot, Ian.

We have escalated your case to our senior team. One of my colleagues will contact you via email. Please check the email and follow the instructions.

I received an email and followed the instructions with the support team…unfortunately after reboot I am in the same situation and it has not fixed the fault

Ian, we sorry to hear this.

Please accept our apologies for the inconvenience caused.

We have informed about your issue to the concerned team.

Our Senior team will contact you as soon as possible.

You patience is appreciated.

Hello Ian.
This is an user interface issue which has been fixed in a recent update. We apologize that you are still experiencing this.
Please note that all protection shields are active despite this error message and actively protecting your PC. To analyze this issue further, I need to submit your concern to our senior technicians along with other diagnostic logs.
I have sent an email with steps on how to collect and upload the data required for analyzing your issue. Please check your inbox and spam/junk folder as well.
I'd also request to attach a screenshot of this error message in a reply to that email.
Hi Ian,

I see that our senior remote technician has taken remote access of your PC and reinstalled the program.

Since the issue is not resolved, one of my associates has sent another email to connect to our remote experts.

Please check the email and follow the steps as instructed.
Image after reboot....