AVG Internet Security and AVG Tune Up not in my Subscribtions

Hi Wim,

We're glad to look into this & help you.
Upon checking your account, we see that you've subscribed to AVG TuneUp & Driver Updater on Dec 19, 2019.
We're unable to locate the AVG Internet Security subscription under the account that you've used to reach us. You might have used a different email address to subscribe.
As it isn't recommended to share the order details over this post, we've sent you an email requesting few info. Please revert to us via email to proceed further.

AVG Internet Security bought and paied ($ 29,99) at november 25 this year

AVG Tune Up bought and paied ($ 40,49) at december 19 this year

Both items are not placed in my Subscribtions account and I think no working.

What shold I do to activated this 2 items?
 

Hi Wim,

We're glad to look into this & help you.
Upon checking your account, we see that you've subscribed to AVG TuneUp & Driver Updater on Dec 19, 2019.
We're unable to locate the AVG Internet Security subscription under the account that you've used to reach us. You might have used a different email address to subscribe.
As it isn't recommended to share the order details over this post, we've sent you an email requesting few info. Please revert to us via email to proceed further.