Hello Jeff,
Thank you for contacting AVG community.
We see that AVG has blocked your website and you are unable to access health care website.
We are sorry to know this and aplogize for the inconvience that has caused.
Could you please let me know when you started facing this issue?
Is there any pop up from AVG while you access this website?
It may also help us to diagnose the issue you are experiencing if you can attach a screenshot of the problem. If you are not sure how to make a screenshot on your device, please find instructions for a variety of devices here: | AVG (https://support.avg.com/SupportArticleView?l=en&urlName=avg-create-screenshot&q=screenshots&supportType=home)
You can add your site to the exception list as suggested below. Open AVG Internet Security -> Menu at the top right -> Settings -> General -> Exceptions -> URL's, add your website.
Also we see that you have contacted our concern team regarding this issue,
Please do try and let us know if this has helped.
Awaiting for your response.
AVG Internet Security has blocked me from accessing uhc.com, my health insurance provider. I can access the site with my cellphone but not with my computer. I submitted a ticket but have not received a response. I cancelled auto-renew and unsubscribed because I don't want a program that arbitrarily decides the status of websites without giving me an option to 'whitelist' them. I need some help to find out what trash the uninstall program left behind that is preventing me from accessing the website. I would have thought the uninstall program would have taken all of its garbage with it, but apparently it didn't.
Hello Jeff,
Thank you for contacting AVG community.
We see that AVG has blocked your website and you are unable to access health care website.
We are sorry to know this and aplogize for the inconvience that has caused.
Could you please let me know when you started facing this issue?
Is there any pop up from AVG while you access this website?
It may also help us to diagnose the issue you are experiencing if you can attach a screenshot of the problem. If you are not sure how to make a screenshot on your device, please find instructions for a variety of devices here: | AVG (https://support.avg.com/SupportArticleView?l=en&urlName=avg-create-screenshot&q=screenshots&supportType=home)
You can add your site to the exception list as suggested below. Open AVG Internet Security -> Menu at the top right -> Settings -> General -> Exceptions -> URL's, add your website.
Also we see that you have contacted our concern team regarding this issue,
Please do try and let us know if this has helped.
Awaiting for your response.