AVG Internet Security Blocking Web Browser Access to Internet

AVG Protection
3

Hello Simon,
Thank you for contacting AVG Community Support.
Please accept our apologies for the trouble caused. We'll check and help you.
Kindly disable the AVG Internet Security shields one by one then access the site and confirm which shield is causing this issue.
Also may I know whether you are getting any error messages while accessing the sites?
May I know what type of site you are trying to access?
Awaiting your response.

1

Hi - So, I have called AVG Tech Support twice now and still have no solution to my problem - disappointing.
The problem we are encountering, is that AVG Internet Security is not allowing access to any web sites, through any Web browser. If we disable the internet security option, we can access web pages as normal.
So far we have checked that we are up to date with updates. In addition I have uninstalled and re-installed AVG. AVG tech support have tried the same also. - Still no solution.
The operating system is Windows 11.
Any guidance would be great please- thank you.

2

Hello Simon,
Thank you for contacting AVG Community Support.
Please accept our apologies for the trouble caused. We'll check and help you.
Kindly disable the AVG Internet Security shields one by one then access the site and confirm which shield is causing this issue.
Also may I know whether you are getting any error messages while accessing the sites?
May I know what type of site you are trying to access?
Awaiting your response.