Hello Lora,
We apologize for the inconvenience caused to you.
We would request you to repair AVG Internet Security program first and then check if it helps.
If not, please try to uninstall AVG Internet Security using AVG clear tool and then reinstall it.
You can repair your AVG Internet Security by following steps,
1. Press your window key and type "appwiz.cpl" and hit "Enter"
2. Here you can see the list of installed applications in your PC.
3. Uninstall the conflicting antivirus (If found).
4. Uninstall the AVG Internet Security and click "Uninstall".
5. Now select repair and continue.
6. Restart your PC.
If the issue persists, then feel free to write back to this post.
Thank you.
I've had AVG Internet Security for years and never had this problem until today. I just renewed by subscription last night and completed the install. It shows on my AVG Account the new expiration date, etc. But when I click the icon my my desktop to open the dashboard, it opens, but closes after about 10 seconds. The dashboard will not stay open. I have a case with support on this, but I was wondering if anyone else has had that problem. I have uninstalled and reinstalled several times and even used AVG Clear and AVG Remover in between to make certain all AVG files were deleted before reinstalling as well as making certain I have the up-to-date version and even repaired what was loaded. It's working in the background, I just can access my dashboard. Surely, this has happened to someone else. Just thought I'd ask.
Hello Lora,
We apologize for the inconvenience caused to you.
We would request you to repair AVG Internet Security program first and then check if it helps.
If not, please try to uninstall AVG Internet Security using AVG clear tool and then reinstall it.
You can repair your AVG Internet Security by following steps,
1. Press your window key and type "appwiz.cpl" and hit "Enter"
2. Here you can see the list of installed applications in your PC.
3. Uninstall the conflicting antivirus (If found).
4. Uninstall the AVG Internet Security and click "Uninstall".
5. Now select repair and continue.
6. Restart your PC.
If the issue persists, then feel free to write back to this post.
Thank you.