When I try to open AVG Internet security nothing happens. A right click on the tray item also does not show a context menu.
I can see the program running in Taskmanager 4 times. Version 21.4.6266.669. I am running Windows 10 Enterprise 20H2, OS Build 19042.1052.
I need to open the UI to exclude a folder where we are creating EXE and DLL files ourselves (we are software developers).
In the windows event viewer I see the following error:
The program AVGUI.exe version 21.4.6266.669 stopped interacting with Windows and was closed. To see if more information about the problem is available, check the problem history in the Security and Maintenance control panel.
Process ID: 4b7c
Start Time: 01d75dbd9b82a6fe
Termination Time: 4294967295
Application Path: C:\Program Files\AVG\Antivirus\AVGUI.exe
Report Id: 9b839ab7-2666-43d3-b06b-0328eed7ac4b
Faulting package full name:
Faulting package-relative application ID:
Hang type: Unknown
Robert