AVG internet security expired but I have purchased AVG Ultimate

AVG Protection
3

Hi Mike,
I noticed that you contacted support after creating this question. What is current status, were you able to solve it or do you still need our assistance?
Thanks

1

I have renewed my AVG Ultimate multidevice until 2017, but I still get messages saying I am not protected and that my previous plan AVG internet security 2015 has expired.

2

Hi Mike,
I noticed that you contacted support after creating this question. What is current status, were you able to solve it or do you still need our assistance?
Thanks