Hello Linda,
I apologize for the inconvenience. Please repair AVG Internet security/ AVG Protection http://support.avg.com/SupportArticleView?urlname=How-to-repair-AVG from the control panel , restart the PC and then check the status.
I purchased a renewal on November 29, 2017 and spent two hours earlier this week having one of your people help me get it installed. Now it shows that I am not protected and it is out of date. Please help me resolve this issue.
Hello Linda,
I apologize for the inconvenience. Please repair AVG Internet security/ AVG Protection http://support.avg.com/SupportArticleView?urlname=How-to-repair-AVG from the control panel , restart the PC and then check the status.