AVG Internet Security I purchased through retail

AVG Protection
1

I have recently purchase and AVG Internet Security 1 year from retail and am trying to download it but I am unable to do it. It keeps telling me that it has been registered but won't load up.

2

Hello Sharon,

I understand the inconvenience. On checking your email address I don't see any active products. I have sent you an email, please provide the activation code purchased from the retail shop to pull the details and assist further.

3

Hello Sharon,

I understand the inconvenience. On checking your email address I don't see any active products. I have sent you an email, please provide the activation code purchased from the retail shop to pull the details and assist further.