Carolyn, For your info, just in case that you are unaware, you can post the screenshot here in your topic. Click on 'Answer' & then click on the 'Image' [mountain symbol] & follow the instructions.
AVG Guru
Hello Carolyn,
I understand that you keep getting a message to renew AVG.
I see that you have an active subscription for AVG Internet Security valid till 1/17/2020. Please send me the screenshot http://avgclick.me/getscreenshot of the AVG renewal message you received, we will check the same and assist you further with the activation.
As you have exceeded the refund period, we do not have an option to process refund for this order.
Please do not worry, we will make sure AVVG is activated on your computer.
On 1 January 2018 I renewed my AVG Internet Security for 2 years. I have the Order reference number, order number and invoice number. It has been PAID. ($126.99)
All I get are messages telling me I have not renewed and I am unable to use it. I have been using AVG for years. NO MORE.
PS. I would like a refund but expect that won't be forthcoming.
Carolyn, For your info, just in case that you are unaware, you can post the screenshot here in your topic. Click on 'Answer' & then click on the 'Image' [mountain symbol] & follow the instructions.
AVG Guru