Hi Krasimir,
We will help you install AVG Internet Security.
Please check if AVG Internet Security is already installed in the computer. Follow the below steps to check for the program.
Open Control panel –> click Programs and Features/Programs –> check for AVG Internet Security.
If you have located AVG Internet Security, please uninstall it from control panel and reinstall the program.
Keep us posted.
Hi,
I have purchased AVG Internet Security subscription, but the official installer I downloaded here does not work for me. The installation seems to proceed flawlessly, but when it finishes, there is no desktop or start menu shortcuts or taskbar icon. I started the installation as Administrator. I even used offline installer, but with no success. There is no error code or message. I try to install the product on Windows 10, Acer Predator laptop. Please help me to resolve the issue. I shall provide any additional information if required promptly. Thank you.
Thank you for replying, Krasimir.
We request you to contact our remote support regarding this query.
We have sent an email with steps to contact our remote support. Please check your inbox/spam for the email.
OK, I'll do it. But next week. I am on a buisiness trip atm. I stay at a hotel and use public WiFi wich I prefer not to use for remote support. Thank you for your willingnws to help me.
OK, I'll do it. But next week. I am on a buisiness trip atm. I stay at a hotel and use public WiFi wich I prefer not to use for remote support. Thank you for your willingness to help me.
I did it many times already. I used AVG Uninstall tool in Safe Mode as well. I even cleared all regystry leftovers manually. Then I tried to install AVG again and again with no luck. When I use the online installer it finishes and there is folder AVG in C:/Program files and the content of it seems OK, but the AVG services do not start and there in no error code or message. When I use offline installer, desktop shortcut is created but clicking on it brings error message: The application was unable to start correctly (0xc0150004). When I check Services, there are AVG Antivirus and AVG Firewall Services, they are set to Automatic start, but they are Stopped. When I try to start them I got error message: Error 1053 The service do not respond to the start. I use Windows 10 Home, with digital license. No other technical or software related issues on my new ACER PREDATOR laptop so far. My protection choice is AVG and I really hope to be able to use it 