The problem is built-in in the last update .
In the firewall section, I used to select to block app by path…
Now it is by protocol' I choose in the new firewall "ASK". now if bay mistake I block app.
How do I change it to allow?
beter if AVG will consider to bring back the previous version
Hi Yigaal,
We understand your concern and to assist with the issue better we suggest you to repair the AVG Protection part. To repair the AVG Protection please follow the below steps.
Start->Control panel->Programs(uninstall a program)->Select AVG Protection->Click on change and repair it.
Once the steps is completed, if the issue persist please contact us back. We work round the clock.
Thank you.
I purchase the license through Ebay and you are right, I follow my purchase and is for AVG INTERNET SECURITY 2016 , i'm sure that at the time I install the 2016 version, and along the time it's update to 2017 reluctant to go throw the uninstall\install process.
My question is: if i will buy the license for AVG INTERNET SECURITY 2017 will the problem will fix?
In Ebay they are selling it.
After last update, i can't find how to configure firewall
I purchase the license through Ebay and you are right, I follow my purchase and is for AVG INTERNET SECURITY 2016 , i'm sure that at the time I install the 2016 version, and along the time it's update to 2017 reluctant to go throw the uninstall\install process.
My question is: if i will buy the license for AVG INTERNET SECURITY 2017 will the problem will fix?
In Ebay they are selling it.
As explained by Avinash, the 2017 version of AVG will be available on the AVG Unlimited product.
If you purchase the AVG 2017 Unlimited product then the appearance and the settings of the AVG Internet Security program will be completely different from the 2016 version.
Hi Yigaal,
We understand your concern and to assist with the issue better we suggest you to repair the AVG Protection part. To repair the AVG Protection please follow the below steps.
Start->Control panel->Programs(uninstall a program)->Select AVG Protection->Click on change and repair it.
Once the steps is completed, if the issue persist please contact us back. We work round the clock.
Thank you.
I purchase the license through Ebay and you are right, I follow my purchase and is for AVG INTERNET SECURITY 2016 , i'm sure that at the time I install the 2016 version, and along the time it's update to 2017 since I,m reluctant to go throw the uninstall\install process.
My question is: if i will buy the license for AVG INTERNET SECURITY 2017 will the problem will fix?
In Ebay they are selling it.
We are really sorry for the confusion, could you please share us a screenshot of the AVG version interface, so we can check and help you. Please click on the link to show how to create a screenshot : http://avgread.me/1aZxsAV
Thank you
In the firewall section, I used to select to block app by path..
Now it is by protocol' I choose in the new firewall "ASK". now if bay mistake I block app.
How do I change it to allow?
beter if AVG will consider to bring back the previous version
In the “Firewall Policies” I chose “Ask”
Now, if I chose the wrong answer to the “Ask”
and the Firewall configuration now, is by protocol. I don’t know how to identify the app by protocol.
In the “PACKET RULES” there is a table which I’m guessing is a result of what my answer was in the “Ask”
This table is meaningless for me.
In the previous version of AVG, it use to be by app.
I don’t know how to identify the app by protocol.
Pls HELP
Upon checking your account details, we see that you have an active subscription for AVG Internet Security (1 computer). This license is valid only on one computer. AVG has another category of products which are unlimited devices subscriptions (AVG Internet Security - Unlimited). The 2017 version is released for only the multidevice version of AVG products at the moment. Since you have paid for only a single computer license, you must uninstall 2017 version of AVG and install the 2016 version of AVG Internet Security.
To uninstall AVG 2017 version, follow the steps in this article http://support.avg.com/SupportArticleView?urlname=Uninstall-AVG-Zen
Then click on this link http://files-download.avg.com/inst/mp/AVG_Internet_Security_1930.exe to download 2016 version of AVG Internet Security and use your paid license number to install correct version.
Thank you for reaching out to us with your concerns. Upon checking your records, we see that you have AVG Internet Security (1 computer). Let us know whether AVG has upgraded into latest version along with AVG Zen interface.
Please go to Control panel -> programs and feature-> Uninstall, check and let us know the names of AVG listed there.
I have mount on my pc older image with the "good" avg the version is 2016.151.8013.
I'm sure that the "bad" version will be update today, I will let you now what version is-it.
.