For clarifications, so the 1590 charge is still up and I need to complete the 1 year payment since it's already resumed? It was billed in my paypal acc and im pretty sure I don't have that enough money to pay but still around 300 was charge, so how can I settle sa remaining balance (if I still have to pay). Thank you for understanding, it really kinda confuse me. Have a nice day.
I cancelled my subscription in AVG Internet Security (for a year) which was continued billing last June 17,2021 after using a month free-trial. I would to know if I have still need to pay for that 1 year billing because it was mentioned that it expires on June 20, 2022 (which is next year) or I need to wait for more days to like see if it was completely cancelled. It is also indicated "because you've unsubscribed, this subscription will no longer automatically renew. So in short, my concern is if I will still need to pay for 1,590 for that entire year even if I cancelled it already? I hope I can get an answer immediately. Thank you
Just curious about the billing address in PayPal, if you have any idea about it, I appreciate it if you answer again. It was said that 300 was charged thru my PayPal balance and the remaining is in my debit visa which has a billing address (our house address). Will there be a hard copy "billing paper" that will send to our address about the payment? Thank you again.
Camille, I am sorry but this forum is dedicated to technical issues only. Please get in touch with PayPal or our sales team for more clarity.
Appreciate your understanding.
Camille, it looks like the charge at your end is appearing in a different currency.
As per our records, we have received PHP 1,590.00 in full. If you have any further queries, please reach our billing team (https://support.avg.com/support_sales?l=en). They'd be glad to clarify.
Should I still need to settle the remaining balance I have since it was only 300+ was charged in my PayPal acc?? The mode of payment is still in my PayPal?
Hello Camille.
You need not pay anymore as the subscription was already renewed and 1,590 was charged for a year's subscription.
Please let us know if you have any other queries regarding this charge.
For clarifications, so the 1590 charge is still up and I need to complete the 1 year payment since it's already resumed? It was billed in my paypal acc and im pretty sure I don't have that enough money to pay but still around 300 was charge, so how can I settle sa remaining balance (if I still have to pay). Thank you for understanding, it really kinda confuse me. Have a nice day.