Hello Jessica,
We regret for the inconvenience caused. We see from your record that you have active subscription of AVG Internet Security in your account. This inactive components error can happen due to an incorrect update. To fix this issue, we suggest you to remove and reinstall AVG. Please click on this link(http://avgclick.me/howtoreinstallAVG) for the steps to remove and reinstall AVG.
Thank you
Hello, i would like to know exactly what's the issue…as all my components are not active. the latest update was on the 3/9/2017 and was successful. i tried the repair but got the error General error (0x0781). Also, i noticed a message when i couldn't see any of my subscriptions…saying ''We are currently undergoing a major system update which may prevent your AVG products from appearing in your AVG MyAccount.'' is it the cause ? thank you.
Hello Jessica,
We regret for the inconvenience caused. We see from your record that you have active subscription of AVG Internet Security in your account. This inactive components error can happen due to an incorrect update. To fix this issue, we suggest you to remove and reinstall AVG. Please click on this link(http://avgclick.me/howtoreinstallAVG) for the steps to remove and reinstall AVG.
Thank you