Hello John,
Thank you for contacting AVG Community Support.
We are sorry to know that Core Shields are not working in your AVG Internet Security. We'll certainly check and help you out.
Could you please provide me with more details about the situation, and I will do my best to help you resolve it efficiently.
May I know your device OS name and version?
Did you have any other antivirus installed in your device?
To help you check this, please help us with the screenshot of the error message you got. You can post the screenshot here in your topic. Click on Answer & then click on the Image [mountain symbol] & follow the instructions.
Thank you and keep us updated.
I get a message saying that all my shields are off.
The slider does not enable me to turn them on.
I have a subscription
I would like to know how to fix this
Hello John,
Thank you for contacting AVG Community Support.
We are sorry to know that Core Shields are not working in your AVG Internet Security. We'll certainly check and help you out.
Could you please provide me with more details about the situation, and I will do my best to help you resolve it efficiently.
May I know your device OS name and version?
Did you have any other antivirus installed in your device?
To help you check this, please help us with the screenshot of the error message you got. You can post the screenshot here in your topic. Click on Answer & then click on the Image [mountain symbol] & follow the instructions.
Thank you and keep us updated.