Hello Brendan,
I'm sorry to hear about this. Please share a screenshot of the error message to assist you further. You can check the following link to see the instructions about taking the screenshot (http://support.avg.com/SupportArticleView?urlname=How-to-create-a-screenshot). You can post the screenshot here on your topic. Click on 'Answer' & then click on the 'Image' [mountain symbol] & follow the instructions.
Best regards,
Alok.
I have a paid subscription for AVG Internet Security Unlimited and trial versionof AVG Secure VPN. However, when I scan the pc using Internet Security, it tells me I have privacy issues, and that I should use VPN even though the dashboard shows VPN active
The 2 products don't interact - you may see either one advertising for the other.
Just ignore it - I do. Although if it is listing actual problems - you may want to go ahead & RUN PC TuneUp, if you're not in the middle of something critical.
Thank you so much for proving screenshot Brendan,
I have sent you an email, please follow the email instruction to help us with the log files. It will help us to analyze the situation and provide you with a solution.
Best regards,
Alok.
Hello Brendan,
I'm sorry to hear about this. Please share a screenshot of the error message to assist you further. You can check the following link to see the instructions about taking the screenshot (http://support.avg.com/SupportArticleView?urlname=How-to-create-a-screenshot). You can post the screenshot here on your topic. Click on 'Answer' & then click on the 'Image' [mountain symbol] & follow the instructions.
Best regards,
Alok.
Alok, thanks for your response. I have submitted screenshot above. AS you see, Internet Security indicating privacy issues, whilst VPN is on