AVG Internet Security not running

AVG Protection
4

Hi Joseph,

We apologize for the inconvenience caused to you.
We will check and help you with this issue.
May I know since when you are facing this issue?
Are you getting any error message while trying to open your AVG Internet Security program?
Did you try to repair your AVG Internet Security program and check if it helps?

You can repair your AVG Internet Security with the following steps:
1. Press your window key and R key together and then type "appwiz.cpl" and hit "Enter"
2. Here you can see the list of installed applications in your PC.
3. Uninstall the conflicting antivirus (If found).
4. Uninstall the AVG Internet Security and click "Uninstall".
5. Now select repair and continue. 
6. Restart your PC.
Please try the above steps and let us know the status of the issue.
If the issue persists, then feel free to write back to this post.
Thank you.

2

Sreenu
Thanks for the help. I do not know how long this problem was present.  There was no error message when trying to open AVG it just didn't open.  I did not find a conflicting antivirus but the AVG repair and restart (as you described) seems to have taken care of the problem.
Joseph Ward

1

On one of my protected PCs there is an X over the AVG icon in the system tray and AVG will not open from the Windows Program list. Why is this and why can't you get an answer from AVG?

3

Hi Joseph,

We apologize for the inconvenience caused to you.
We will check and help you with this issue.
May I know since when you are facing this issue?
Are you getting any error message while trying to open your AVG Internet Security program?
Did you try to repair your AVG Internet Security program and check if it helps?

You can repair your AVG Internet Security with the following steps:
1. Press your window key and R key together and then type "appwiz.cpl" and hit "Enter"
2. Here you can see the list of installed applications in your PC.
3. Uninstall the conflicting antivirus (If found).
4. Uninstall the AVG Internet Security and click "Uninstall".
5. Now select repair and continue. 
6. Restart your PC.
Please try the above steps and let us know the status of the issue.
If the issue persists, then feel free to write back to this post.
Thank you.